George Couros' third #IMMOOC video chat with Amber Teamann and Matt Arend not only gave me a chance to attempt sketchnoting (see below) but also offered some validating insights into leadership. One that stood out for me was Amber's point that when faculty think they will be judged for failing, they will stop taking risks. This same message was shared by two principals at a recent leadership collaboration group I attended.
"Two-way trust" is imperative, of course, as both Amber and Matt discussed. But you don't get trust by just waving a magic wand--as much as many of wish were true!
It seems to me that that one cornerstone of building trust is honest, clear, transparent communication. Most people are willing to accept constructive feedback as long as they don't feel like it is part of a "gotcha game." Leaders create a sense of security when they communicate clear, consistent expectations and are patient with process. If it's necessary to evaluate or critique a teacher, good leaders reduce tension by giving the teacher time to think about and prepare for a conversation--no drive-by meetings or cryptic emails! Leaders build relationships by asking lots of questions and really listening to the responses. And leaders demonstrate that they are part of the team when they invite honest feedback and act on it.
I may not be an administrator, but I can certainly incorporate these elements into my daily practice as a coach and teacher. Here goes!